Handle with Care...

Liebste Almuth, wie du sehen kannst, völlig matsche... aber dafür hab ich dir die Entschuldigung der Post mit rangehängt :-). Naja, kaputt war der Brief trotzdem und dein Geschenk noch mit dazu...

Dear Postal Costumer:

The enclosed was found loose in the mail or has been damaged in handling in the Postal Service (whichever is applicable to the enclosure).

We realize your mail is important to you and you have every right to expect it to be delivered intact and in good condition. The Postal Service makes every effort to properly handle the mail entrusted to it but due to the large volume, occasional damage may occur.

When a Post Office handles in excess of 750,000 pieces of mail daily. It is imperative that mechanical methods be used to maintain production and insure prompt delivery of the mails. Damage can occur if mails is insecurely enveloped or bulky contents are enclosed. When this occurs and our machinery is jammed, it often causes damage to other mail that was properly prepared.

We are constantly striving to improve our processing methods to assure that an occurrence such as the enclosed can be eliminated. We appreciate your concern over the handing of your mail and sincerely regret the inconvenience you have experienced.